How it works on every call
Call comes in
AI answers instantly, 24/7 — even while you're on a job
AI handles it
Natural conversation — captures what they need, filters spam
Lead captured
Name, number, job type & urgency saved to your dashboard
You're notified
SMS or email alert — reply to start a conversation right away
All features, every plan
Every noema plan includes the full feature set below — no hidden extras.
Calls & Voice
The AI receptionist that never misses a call
24/7 AI Answering
Every call answered — day, night, weekends
Natural Conversation
Flows like a real person, not a phone tree
Caller Barge-In
Callers can interrupt mid-sentence naturally
6 Premium Voices
Australian & US accents, male & female
Repeat Caller Recognition
Greets known contacts by name
Spam & Junk Filtering
Robocalls & spam never count toward your limit
Escalation & Handoff
When callers need a real person
Live Call Transfer
Warm handoff to your phone when needed
Pre-ring SMS Alert
Who's calling & why — before your phone rings
Voicemail
Record & store messages for 7 days
Voicemail Escalation
Offered automatically when callers are frustrated
Sentiment Detection
AI detects frustration and escalates gracefully
Human Request Detection
Instant handoff when caller asks for a person
Lead Capture & Management
Every caller becomes a structured lead
Auto Lead Extraction
Name, number, job type & urgency captured automatically
Lead Qualification
Real leads separated from spam & personal calls
Lead Dashboard
New → Contacted → Converted status workflow
Contact History
Full call history per contact, across all calls
Search & Filter
Find any lead by name, status, or call type
Email & Web Form Leads
Captures leads from inbox & embeddable forms too
Notifications & SMS
Stay across every call, wherever you are
Instant SMS Alerts
Call summary hits your phone seconds after the call
Email Notifications
Detailed lead info sent to your inbox
Urgent-Only Mode
Only get pinged for calls that matter
Two-Way SMS Inbox
Reply to callers by SMS from your dashboard
Caller Follow-Up SMS
Auto-send a thank-you SMS after the call
Weekly Summary Report
Calls, leads & performance in one weekly email
AI Customisation
Make it sound like your business
Custom AI Name
Give the AI a name that fits your brand
Custom Greeting
Your words, your tone, every call
Business Description
Services, hours, location — AI knows it all
Out-of-Scope Rules
Tell AI what not to promise or commit to
Custom System Prompt
Full control for advanced users
Filler Phrases
Short acknowledgements like 'Okay…' while the AI thinks