Answer every breakdown call — even on the hottest days
You're up in the ceiling, finishing an install, or knee-deep in summer bookings. Meanwhile, your phone rings and a hot, frustrated customer calls your competitor instead. noema answers every call, qualifies every job, and books customers — 24/7.
No credit card required. Free 21-day trial.
Sound familiar?
Every air con business deals with these problems. Most just accept the lost revenue.
Missed calls while on the roof
When you're up in a ceiling cavity fitting a split system, you can't answer your phone. Every missed call is a job that goes to your competitor.
Summer breakdown calls at all hours
AC units fail on the hottest nights of the year. Calls that go to voicemail at 9pm get rebooked with someone else by morning.
Install enquiries need fast responses
Customers shopping for a new ducted system will call three businesses. The first to respond with a quote wins. Slow replies mean lost installs.
Competitors who answer first
The air con industry is competitive. The tech who picks up the phone — or whose AI does — gets the job every time.
Your AI Voice Assistant that never clocks off
noema handles the phone so you can handle the jobs.
AI answers every call instantly
noema picks up in seconds, greets the caller with your business name, and captures the job details — service call, new install, or maintenance.
Qualifies the job for you
The AI asks the right questions — split system or ducted, brand, age of unit, what's wrong — so you arrive knowing exactly what you're dealing with.
Routes urgent breakdown calls to your phone
AC out on a 40-degree day? noema detects the urgency and calls you immediately. Routine service bookings wait until you're free.
Books service appointments on the call
Customers get locked in right then and there. No voicemail tag, no lost follow-ups, no jobs slipping through the cracks.
Features built for air con businesses
Every feature designed around how air conditioning businesses actually work.
24/7 Call Answering
Every call answered in seconds, including weekends, public holidays, and summer peak periods.
AC Job Qualification
AI trained to ask the right questions about installs, breakdowns, servicing, and repairs.
Emergency Call Routing
Urgent breakdown calls get routed straight to your mobile with a summary of the issue.
Booking Integration
Customers book a service time during the call. Syncs with your calendar automatically.
Professional Greeting
Callers hear your business name and a friendly, professional voice — not a generic robot.
Instant Notifications
Get an SMS or email summary after every call so you can follow up between jobs.
“Summer used to cost me 20+ jobs because I couldn't answer the phone while I was on a roof or in a ceiling. noema captures every call now. Last summer was our best revenue month ever.”
Craig Sorensen
Owner, Sorensen Air — Brisbane, QLD
* Representative customer outcome. Individual results may vary.
Common questions
Will callers know they're talking to an AI?
noema uses natural-sounding voices trained on real conversations. Most callers think they're speaking to a receptionist. The AI introduces itself as your virtual assistant.
Can it handle urgent summer breakdown calls?
Absolutely. noema is trained to detect urgency — no cooling in extreme heat, commercial systems down, elderly or vulnerable customers. Urgent calls are routed straight to your mobile with a full summary.
How long does setup take?
About 5 minutes. You connect your phone number, tell the AI about your services and service area, and you're live. No tech skills required.
What happens to my existing phone number?
You keep your existing number. noema provides a forwarding number, or you can port your existing number to the platform. Calls are answered by the AI when you can't pick up.
Can I try it before committing?
Yes — the free 21-day trial includes 150 calls, email monitoring, and web forms. No credit card required. That's more than enough to see the difference in a single peak week.